Beata Aleksandrowicz Top Tips for Therapists - How to like your clients
Beata Aleksandrowicz is an acclaimed expert on massage and healing and the creator of Pure Massage Spa Training Method. In 2002 Beata founded Pure Massage, the first company in London dedicated solely to massage with training techniques based on Twelve Principles of Massage™ created and developed by Beata. Her company became synonymous of the highest quality in massage with a team of highly skilled therapists, developing the style of massage recognised by the press and acknowledged by clients as best available on the market.
Beata is the author of books on massage, translated in several languages and published worldwide by Duncan Baird. She is a former columnist for The Sunday Telegraph, Stella Magazine and main co-author of the Massage Guide created by The Guardian Magazine. She regularly appears as an expert for publications like Spa Business, European Spa Magazine or Professional Spa@Wellness, giving interviews on BBC radio and contributing to several on line trade publications. She is currently serving on the Mental Wellness Initiative for the The Global Wellness Institute and is one of the judges for the World Spa & Wellness Award.
Pure Massage Spa Training Method® is a result of Beata’s ongoing passion and dedication to change the perception of massage and base on her strong belief that massage has to be personalised and go beyond pampering and beauty. Beata’s ground-breaking approach in training techniques provide therapists not only with highly effective and injury free massage, communication skills and self care routines but also - essential in their profession - life coaching. As a result it gives therapists a deep understanding of their role as an active advisor rather than a passive provider.
We are privileged therefore that Beata has taken the time to share some valuable advice for Therapists.
Meet Beata Aleksandrowicz of Pure Massage.
How to like your clients
It can be hard sometimes to like our clients. We might have had an argument at home that put us in a bad mood, we might have completed four or five treatments in a row and don’t want to do anymore. We could be tired, irritable or not want to do another treatment. But stick with me. It is possible to get over this. To enjoy the next session and to like your clients.
There is such an incredible power in the power of touch. This is first sense developed in embryo after all. We learn the world through touch from the first moments of our life. I am sure you have seen so many times how babies trying to get any sense of the environment around them do this through touch. It’s how we learn. How we discover. Skin arises from the same cluster of cells that gives the nervous system its beginning. It’s the bridge between inner and outer world and our preverbal communication centre.
For us therapists, it is the prime medium that we use in our work. During any treatment given to client we are transmitting our emotions and the client can feel them. Don’t have any illusion that you can hide your dislike for people. We can pretend the expression on our face or sound of our voice, but we cannot pretend our touch. Our hands never lie and each client receives exactly what is in our heart in the moment of giving treatment.
If you hold grudges, if you have very short tolerance span for other people’s mistakes, you are in a trouble. Pretending being nice takes so much energy! You will be exhausted soon!
If you treat client without liking them, it doesn't matter if this would be massage or manicure, scrub or yoga session - you will miss such an amazing opportunity to make a difference for them. To create this wow factor that will give them sense of deep change and you the meaning of your work.
The only way to like your client is to learn how to like yourself. How to be gently and forgiven, loving and patience with your own YOU.
Start from simple acknowledgements. Let’s say every day, in the evening you will find three things that you could thank yourself for and you will say it, loudly and lovingly. It can be something little like a responding to greetings of the person on the street, or something more significant like not getting angry when your friend asked you for the fourth time if you will come to visit her. Hopefully you have an idea of what I mean.
Make small steps towards self-love. Not many of us were ever encouraged and guided how to develop love towards ourselves. Selfishness was put together in one meaning with self-love. We were told that it was wrong, that it was indecent to concentrate on our own needs.
Yet, this is self-love that gives us a base on which we are building our relationships with others. If we can forgive ourselves, we can certainly forgive others. If we can nurture ourselves we will certainly know how to authentically take care of others.
To learn more about Beata and Pure Massage visit www.puremassage.com