Help and Advice for Candidates

It can be a daunting prospect looking for a new job and we have a few useful tips to help you navigate the process and find your perfect career.

Further CV template examples and advice can be found here:

National Careers Service - CV advice from Official UK Government careers service

Prospects - Example CVs and advice from Prospects (experts in graduate careers)

Need more help? Contact the SpaPulse Talent team here.


It is essential to research the company before applying for a role, it’s an opportunity to understand the brand in more detail and what kind of employer they would be. Research isn’t just about understanding the organisation, however, it it a great opportunity for you to qualify whether your skills, experience and personality will be a good fit, and if so, how best to communicate this during the application process.

Many employers will share Company information on their website. Here are a few areas we recommend you research:

  • Mission Statement - used to define the aim of the business.
  • Leadership Team - see their background, interests and areas of responsibility
  • Blog posts - find recent news about the organisation, what activities they are involved with, where they are looking to innovate and much more
  • Spa & other services - knowing about the services you will be involved in, and perhaps the wider organisation, will be invaluable to your application and interview process


It is vital to understand the exact location of the role you are considering applying for. Whether the business is based close to your home or whether you will require travel. If you require transport to get there, what is the cost implication and how long will your commute be.

Job Role

Job titles give you an indication of the role you are applying for, but it is important to read carefully the job description the company has included with the advert.

Employers will outline specifics of the role and every company will have a slightly different stance on any particular job.

If you’re unsure of something, now is the time to ask - employers won’t look at this as a negative, in fact being proactive in this way shows that you are carrying out your due diligence.

CV writing

If you have never written a CV, don’t panic! There are many ways to present your CV, but most importantly it needs to look professional, be accurate and relevant.

Here are a few tips about we think makes a good CV:

  • Start with a solid informative opening statement about your background.
  • List your previous roles ensuring you include your employment dates and remember that the company you’re interviewing with will be able to check these.
  • Under each previous job role provide a short description of your roles and responsibilities and any achievements during this employment period.
  • It is important to set out your qualifications, including any vocational courses you may have participated in related to the role you’re applying for.
  • List a selection of your hobbies and personal pursuits to demonstrate your personality.

Finally, provide at least two references and include contact names, email addresses and phone numbers for them.

It is advisable that as well as your full name, you include your home address, email address and phone number on the CV.

The chances are the employer will receive many CV’s for the role and therefore make sure yours stands out by always including a covering letter. This should include a short paragraph about why you have decided to apply for the job, what your availability is for interview and most importantly, what value you will bring to that organisation (that’s where the research can come in helpful!).

Preparing for Interview

Consider the environment you will be interviewing in and the role you are applying for. If the company is 5* hospitality then ensure you are wearing appropriate dress and have a smart appearance.

Some companies may indicate they have a more informal approach and will usually advise accordingly. The general rule for an interview is smart suit and tidy appearance.

Be primed to ask questions. Interviews are a two-way process, and an opportunity for you to ask questions about your future role.

Research the organisation, its leadership team, history, and other relevant information. With this you’ll be ready to ask relevant questions, and this demonstrates to the employer that you are serious about the role that you have applied for.

Check the timings to get to the company address and ensure you arrive 10/15 minutes beforehand. If there is a possibility of something impacting your journey, then we suggest you plan to leave earlier.

The Interview

Be prepared to answer questions about your past work experience and think about examples of scenarios you may have been in that relate to the role you’re applying for.

Have questions prepared to ask the employer but be careful not to focus on the salary and package until they bring it up. Of course this is important, but the main reason for the interview is to qualify a fit, then the package will be discussed.

Make sure you know how long your notice period is for your current job, and therefore when you would feasibly be able to start.

The interview is also for you to make a decision about whether this is the right company and environment for you to work in. Therefore, consider what your average day would be like if you were to work there. For example, where you will park, what are your lunch options, where will you be based during the day, who will you be working with, how will your day be structured, what will your shift pattern be, will you be working weekends, bank holidays and Christmas, who will you report to and what will be your roles and responsibilities.

For more top tips and helpful advice from Industry Experts please visit our blog

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