Retail Ambassador

Do you recognize the importance of exceptional guest care and delivering quality services?

If you do, you could be the perfect person to join the highly regarded Retail Team at Hoar Cross Hall.

So who are we?

Set in 50 acres of quintessential English countryside, Hoar Cross Hall Spa Hotel is a Grade II listed stately home retreat that pairs period style with modern luxury and attentive service. Far from imposing strict rules, regulations and regimes, the focus at Hoar Cross hall is on balancing the body and mind, restoring a sense of calm and promoting a general feeling of well being. We offer excellent opportunities and fantastic team member incentives along with Product knowledge training with leading brands such as Elemis & Jessica.

The Team

We are a small team that focuses on providing a great customer journey for our guests. We are responsible for our own product houses so it is essential that you have the ability to build a relationship with them to drive your brand. You need to be able to think on your feet as each day can be completely different so forecasting stock and activities is important. We are independently managed so its up to us to plan retail shopping events, treatment promotions and gift with purchasing to suit the needs of the business. We are a fun and hardworking individuals that share a common goal in exceeding our clients expectations ensuring all our guests take a little bit of Hoar Cross home with them.

And who are we looking for?

We are looking for candidates who are enthusiastic, dedicated and have a caring personality. It is essential all applicants have previous retail experience in the Beauty industry, enjoys working as part of a team and strives to achieve 5 star customer service.

Must Have Level 2 Beauty Qualification & Level 3

What are the benefits?

Competitive Pay Rate

The package includes:

1 Simply Spa day per year
Use of the spa and leisure facilities
Lunch provided
Free parking
Uniform
Christmas staff party
Incentives
Friends and family discounts on spa packages
Staff discount on spa packages
Staff retail discount
Product rewards from our premium brands such as Clarins and Elemis
Bonus scheme for achieving targets

Hoar Cross Hall is a Grade II listed stately home retreat in Staffordshire that pairs period style with modern luxury and attentive service. At this unique sanctuary, friendly faces are assured, kicking off your shoes is expected and total relaxation is the order of the day.

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