Job Summary - Spa Therapist
Are you an enthusiastic and hardworking individual? Would you love to work in a five star environment? We are currently recruiting passionate therapists to join our 5 luxury bubble award winning Serenity Spa team at Seaham Hall.
You will be working alongside a hugely committed team that provide and maintain the highest quality of treatments and standard of customer service. You will be able to provide in depth knowledge and advice to clients regarding aftercare, protocols and products. Spa Therapists are to promote a positive image of Seaham Hall, being pleasant, friendly, and abiding by the grooming standards at all times. You will be working with a range of luxurious spa product brands such as Temple Spa, Ishga organic seaweed and OPI nails.
Job Type / Category
Role & responsibilities
To carry out all treatments to the highest standard- providing efficient and professional service at all times when dealing with guests.
To have the ability to listen to the client needs and personalise/ tailor the treatment to them ensuring they have the best possible treatment.
To ensure that each guest journey is carried out to the highest standard of communication and customer service.
Work within the time guidelines of each treatment
Proactively advise and recommend products during treatments, making sure guests receive enthusiasm and knowledge of the brands and aftercare.
Ensure the highest standard of cleanliness is adhered to in the spa.
To be able to confidently speak about the spa facilities, treatments and products.
To be able to work individually and as part of a team, working with your colleagues to ensure the normal function of the spa is carried out.
Behave in a confidential and professional manner.
Attend any necessary training courses in house or external.
To be able to work a flexible shift rota including weekends and bank holidays as per the business needs.
Assist in all areas of spa operation as requested by management
Communicate to management any concerns involving staff or guests in the spa that raise attention.
Required Education, Skills and Qualifications
Must hold NVQ level 3 Beauty Therapy or holistic therapy qualifications
Minimum of 1 year working experience
Customer service skills are essential
Excellent time management, flexibility, and organisational skills.
A high standard of personal appearance and presentation at all times
Co-operating and accommodating personality with clients and other members of the team
Please apply by sending in your CV with a covering letter outlining why you think you are the best candidate for the role. Applications without a covering letter will not be considered. Please note that if you do not hear back from us within 10 days your application has not been successful.
Job Types: Full-time, Part-time, Permanent
Therapy: 1 year (Required)
Licence: NVQ Level 3 Beauty Therapy (Required)
As well as a range of individually styled, luxurious suites, which offer stylish and spacious surroundings, sumptuous seating and all the mod cons you can imagine, Seaham Hall is home to the award-winning Serenity Spa. Widely considered as one of the best spas in the North East, Serenity Spa is inspired by Far Eastern healing and wellness rituals, and is a tranquil, calming and truly inspiring space which promises to engage the senses and nurture the soul.
Seaham Hall also represents luxurious dining at its best. Whether you’re looking to experience the very best in British luxury dining or enjoy exciting authentic Pan-Asian cuisine in an equally extravagant location, Seaham Hall and its restaurants are amongst the most exclusive places to eat in Durham. Our ever changing menus feature only the freshest, local ingredients, while our dedicated team and fabulous location promise a unique and truly unforgettable dining experience.
Pride of Britain Hotels
Seaham Hall are proud to be members of Pride of Britain Hotels. Great hospitality is the key to Pride of Britain’s long-standing reputation for excellence in hotel-keeping. Pride of Britain Hotels is a collection of never more than 50 independent, mostly family-owned hotels in some of the most beautiful locations around the British Isles. Each has its own distinctive style and character, and all are run by people with a passion for great hospitality, verging on obsession. When you book to stay at a Pride of Britain hotel you have the assurance that it has been inspected and approved by its fellow members of the consortium. To find out more about Pride of Britain Hotels please visit www.prideofbritainhotels.com